Lagos State in Nigeria is without a doubt one of the country’s fastest growing cities. It is a hub for business and has a growing technological ecosystem besides housing one of the largest populations of any city in Nigeria.
For these reasons and several others that are not immediately evident, a lot of eyes are on Lagos and for that matter the government of Lagos to see the significant strides that can be and sometimes are being made there.
The city, for instance, with the budding technology ecosystem that we mentioned earlier played host to the CEO of Facebook, Mark Zuckerberg, last year.
Lagos State residents also seem to be leading Nigeria in demanding accountability from the people in power in the State and the Lagos State government led by governor Akinwunmi Ambode seems to be having no problems with that.
The State government recently launched Citizens Gate, a web and mobile app created to improve communication between the government and Lagosians. With it, the citizens can give feedback to the state government on various services provided, receive quick responses on services, as well as interact with government officials.
The Lagos state commissioner for science and technology, Olufemi Odubiyi said at the launch of the app;
“The platform is designed to promote communication and connectivity between citizens and government while it will also enable citizens to inform the government on problems and issues occurring in their areas, communities and beyond.”
Within the app is contained the physical and email addresses of all the ministries in Lagos, citizens are also able to make online payment for state services via mPay with the app.
If you live in Lagos, the Citizens Gate app can be downloaded from Google play store, Apple store or accessed via citizensgate.lagosstate.gov.ng
Ultimately though, as laudable as the initiative of the Citizens gate app is, the question will still remains – will the government actually act on the complaints and suggestion of its users.