If you are a user of the popular Telkom Mobile service, then you may have had reasons to ask questions on how you can go about checking your data balance or the airtime balance remaining on your device. If this describes you, then you have no problems at all. We are here to provides answers to all your questions.
For the record, Telkom is a South African wireline and wireless telecommunications provider which has grown internationally and now operates in more than 38 countries across the continent of Africa. This means that millions of people use Telkom around Africa, so, if you have questions about how to handle operations on the network, just know that you’re in very good company.
How To Check Your Airtime Balance On Telkom Mobile
You Can Check Your Airtime Balance Using The USSD Code
You Can Check Airtime Balance Using The Telkom App
Another way to check your Telkom airtime balance is by using the Telkom app. The telecommunications company has made available an app to cater to the needs of all its customers. All details about your airtime consumption will be displayed there.
All you need to do is visit the Google PlayStore if you’re using an android phone or visit the Apple Store if you’re an iPhone and then download the Telkom Mobile app. Open the app and follow the instructions to register your number on it and you’re good to go. You will be able to see your airtime details there any time you log in.
Check Your Balance On WhatsApp
The Telkom Mobile company has launched a WhatsApp service to interact more with users. This means that you can chat with a Telkom customer service agent on WhatsApp and have your questions or queries answered right away.
To enjoy this service, all you need to do is to add the number 0811601700 to your contact and then begin chatting with Telkom on WhatsApp.
Top up, check balances, upgrade your fixed line and do more on WhatsApp. Add 0811601700 to your contact list to chat with us 😊 pic.twitter.com/dCo672SiIN
— @TelkomZA (@TelkomZA) November 3, 2020
Visit The Telkom Mobile Website To Check Your Balance
Visiting the Telkom website is another way to see what’s left of your airtime balance. If you’re unable to use any of the listed options above, then this might answer your question.
All you need to do is visit the My Telkom website and log in. Of course, you have to register on the website first before you can log in. After you log into your account, details about your balances will be there for you to see.
How To Check Your Data Balance On Telkom Mobile
Just like checking your airtime balance, there are also different ways you can check your data balance on Telkom Mobile. This is for convenience and ease of usage.
You Can Check Your Telkom Data Balance With SMS
This is also one of the most used methods of checking data balance on the Telkom Mobile service. Customers can also check their data balance by using the SMS service.
All you need to do here is to send a blank SMS to the number 188 and then wait. You will then receive another SMS from Telkom almost immediately containing details of your data balance. As simple as that.
How Do I Check My Telkom Bundle Balance Online?
Customers can also check their data bundle balance online using the Telkom website. Of course, for you to go online to check, you must have some data left on your mobile device.
All you need to do is visit the My Telecom website and log in. Of course, you need to have an account first. If you have not registered, the option to register will be right there for you to see. After registering, just log into your account and you will see your balances right there on your page.
If by chance you happen to forget your password on the website, just know it is very easy to recover it. All you have to do is send the word ‘Password’ in an SMS to 0123210215 and Telkom will send you your password.
Check Your Telkom Mobile Data Balance Using The USSD Code
Just like checking your airtime balance, you can also check your data balance using the USSD code. This is one of the most used methods of checking Telkom data balances.
All you need to do is dial the code *188# on your mobile device. Realize that you have to do this operation on the device that your Telkom SIM is in. After dialing the USSD code, your data balance will appear on your screen almost immediately.
Check Your Data Balance On The Telkom App
You can also check your data balance on the My Telkom app. The app has been designed to meet needs such as data and airtime balances.
All you have to do here is to download the app on your phone from Google PlayStore or Apple Store (depending on whether you’re using an Android phone or an iPhone phone) and then register on it. Afterward, you will be able to see your data balance on the app.
Check Your Telkom Mobile Data Balance Using The IVR Menu
Another way to check your Telkom data balance is by using the IVR menu. The process is very easy. All you need to do here is just type the number 188 on your phone and dial it. When you do this, a voice menu will be activated and direct you to the Telkom data check option. Just keep following the directions and you will be just fine.
How Can I Check The Balance And Data Usage On My Router?
Some persons are huge data consumers and do not just use phone data subscriptions alone; they also buy Telkom routers or modems to be able to do their work. If you are one of these people and you need to check just how much more data you have remaining in your router, worry no more.
To check your router data balance, all you need to do is visit the Telkom website and log into the self-service portal. When you get there, you will see the data balance displayed for you.
Another way to check your router data balance is to send an SMS via the dashboard of your modem to the number 188. You will then receive the details of your router data balance.