Etisalat is originally a United Arab Emirate company that has expanded with stakes in telecommunications carriers in major African Countries including Etisalat Benin, Etisalat Burkina Faso, the Central African Republic, Gabon, the Ivory Coast, Egypt, Niger, Etisalat Nigeria, Sudan, Tanzania, Togo, etc. This network is regarded as one of the largest in Africa with over 167 million customers scattered all over 16 countries across Asia, the Middle East, and Africa. They are synonymous with wide internet coverage with most people in Africa making use of the Etisalat GPRS (General Packet Radio Service) on their 2G and 3G phones to access and share information online.
ETISALAT, unlike some other networks, does not have any code to send to any number in order to receive an automatic configuration setting or the Etisalat GPRS settings rather it will send you new configuration settings automatically whenever you insert your sim card into your phone once your mobile device is such that is compatible.
You would be required to save this setting in your phone before you are able to access the internet. However, if your phone does not accept an automatic configuration, you can use the settings below and you will be able to configure your mobile phone/device to browse on an Etisalat network.
Etisalat Nigeria changed its brand name to 9moblie in July 2017 following an order from Etisalat International.
Etisalat GPRS Manual Settings Configuration (9 Mobile Nigeria)
- Etisalat Internet Settings
• Account Name = Etisalat Internet • Username = (Please leave it blank) • Password = (Please leave it blank) • Access Point Name (APN) = etisalat • Home Page = http://mobile.etisalat.com.ng
- WAP Settings
|***Note: No username and password are required for Etisalat data settings|
References: Etisalat official website
Check Data Plan / Balance
There are many ways you can check your data plan on Etisalat. There is the USSD format or the SMS format. For the USSD, you can type *228# on your dialer and send. The response that is gotten after this command would be your current data balance, plan and the expiration date of the plan. For Blackberry users, dial *399*2#.
Etisalat also understands that customers do forget the codes for checking of data plan balance. This is why Etisalat makes it possible for subscribers to bookmark the pages. It is important that you check your data plan regularly while your subscription is on to enable you to manage it judiciously.
Etisalat (9 Mobile Nigeria) Subscription Bundles
Subscription bundles are the most searched for on the internet. For Etisalat, there are more than enough packages suitable for different customers. Etisalat’s lowest monthly bundle is 500 MB for N500. Additionally, these data bundles are suitable for all devices including smartphones, iPhones, Blackberry, tablets, laptops, computers, etc.
Check out Etisalat (9Mobile) data bundles, their duration with their prices and activation codes below:
|2.5 GB||30 Days||₦2,000||*229*2*8#|
|30GB||90 Days / 3 months||₦27,500||*229*5*1#|
|60GB||120 Days / 4 Months||₦55,000||*229*5*2#|
|100GB||30 Days / 1 Month||₦84,992||*229*4*5#|
|120GB||365 Days / 1 Year||₦110,000||*229*5*3#|
From time to time Etisalat offers incentives to its customers in form of promo. While there are promos that come in form of gift vouchers, gift items, they also come in form of free MBs or GBs or airtime from the network. Sometimes they come as added values when you renew your subscription or load a recharge card.
Etisalat (9 Mobile Nigeria) Customer Care
Etisalat network provider tries as much as possible to breach the gap between the company and its subscribers. Etisalat’s one and only customer care hotline is 0809 000 0200. Dialing this toll-free number will take you straight to a customer service agent who will help with your queries. The customer care service can be contacted for enquiries and assistance, they are always available from Monday through Friday from 8 am to 5 pm daily
Also, you can dial the number 200 on your dialer and follow the instructions for different self-service options. Customers can also reach the network provider through the Email [email protected]
Furthermore, you can relay your complaints or seek assistance through their social media handles. Etisalat is registered on different social media platforms including Facebook, Twitter, Instagram, and others.